Privacy Policy

Advaitam Learning (OPC) Private Limited (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, including physical books and digital products.

By using our website or purchasing our products, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our website or services.

1.0 Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you purchase a product, create an account, or contact us, we may collect personal information, including:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (processed securely by third-party providers)

1.2 Non-Personal Information

We may collect non-personal information automatically when you use our website, such as:

• IP Address

• Browser Type and Version

• Device Information

• Operating System

• Pages Viewed and Time Spent on the Website

• Referring Website URLs

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings.

2.0 How We Use Your Information

We use the information collected for the following purposes:

2.1 To Process Orders and Deliver Products

• To process payments and provide confirmation of your purchase.

• To ship physical products or provide download links for digital products.

2.2 To Improve Our Services

• To analyze website usage and improve functionality.

• To enhance product offerings based on user preferences and feedback.

2.3 To Communicate with You

• To send order updates, confirmations, and relevant information about your purchase.

• To respond to inquiries, provide customer support, or address technical issues.

• To share promotional offers, updates, or newsletters (with your consent).

2.4 To Ensure Compliance and Security

• To monitor for fraudulent activity and ensure compliance with our Terms and Conditions.

• To safeguard our website and services against unauthorized access or misuse.

3.0 How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment processors (e.g., Razorpay, Stripe)

• Shipping companies (for physical products)

• Email marketing platforms (for communications and newsletters)

3.2 Legal Compliance

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation or governmental request.

• Protect and defend our rights or property.

• Prevent fraud or investigate potential violations of our Terms and Conditions.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4.0 Your Rights

You have the following rights regarding your personal information:

4.1 Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

4.2 Data Deletion

You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.

4.3 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in the email or contacting us directly.

4.4 Restrict Processing

You may request that we restrict the processing of your personal information under certain circumstances.

To exercise your rights, please contact us.

5.0 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6.0 Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7.0 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8.0 Children's Privacy

Our products and services are intended for use by adults and children with the supervision of a parent or guardian. We do not knowingly collect personal information from children under the age of 18 without parental consent.

9.0 International Users

If you are accessing our website or purchasing products from outside India, please note that your information will be processed and stored in India, where data protection laws may differ from those in your jurisdiction.

10.0 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.